Frequently Asked Questions
What is Sweet?
Sweet is an app that helps you find a better phone plan in seconds. We look up your usage, coverage, & device requirements, then compare against 500+ plans, including our exclusive deals you can’t find anywhere else.
Does Sweet work for me?
Sweet works with all devices & providers. Our app is currently available for Android only but will be coming soon to iPhone.
How much will I actually save?
People save over $300 each year on average, and hours of time. It’s free to see how much you’ll save & takes just seconds, so download the app today.
How much does Sweet cost?
Finding a better plan is free & takes only seconds. Before committing to anything, you’ll see your new price, find out if you can use your current device, & see what coverage looks like. We may charge a modest, one-time fee of $0.99 to view more plan details. Our exclusive deals have no fees, and come with a free 30-day trial.
What’s your 30-Day Money Back Guarantee?
We know phone service is complicated and switching is never easy. If you have trouble switching, or are not happy with your new service, let us know within 30 days of payment & we’ll issue a refund.
How is the coverage, speed, etc?
Sweet only offers plans with nationwide coverage. The app will check your service before offering you a plan.
Why do the big providers work with Sweet?
It’s a lot of work to support a nationwide network. Sweet handles all the you-facing stuff so the big guys can get back to what they do best: building networks and providing dependable service.
Do you offer free voicemail, caller ID, etc?
Yes! Basics are included in all plans, free.
Can I bring my phone?
Yes! The app will only recommend a plan that allows you to bring your phone.
Is it easy to switch?
Yes! With your approval, our in-house experts will suspend your current plan, move your number for you, and make sure you’re not charged any cancellation fees.
Are there any credit checks or contracts?
Absolutely not! No contracts, commitments or credit checks. Just sweet savings.
Is Sweet reading my texts & listening to my calls?
Nope! We respect your privacy, and don’t touch that stuff.
Does Sweet sell my personal information?
Absolutely not! We’ll never sell any of your personal information to third parties, and we secure all of your account data with the same 256-bit encryption that banks use.
More questions about privacy?
Learn more about what we collect and do with your data in our Privacy Policy, or if you have any more questions, contact us.